Shipping Policy

Thank you for choosing M.A.D.S Foods Private Limited for your culinary needs. Our shipping policy is designed to ensure a smooth and efficient delivery process for all our valued customers.

  1. **Order Processing Time**:
  • Orders are typically processed within 1-2 business days after payment confirmation.
  • During peak seasons or promotional periods, processing times may be slightly extended.
 
  1. **Shipping Methods**:
  • We offer standard and expedited shipping options.
  • Standard shipping typically takes 3-7 business days for delivery, while expedited shipping delivers within 1-3 business days.
 
  1. **Shipping Rates**:
  • Shipping rates are calculated based on the weight of the package and the destination.
  • Customers can view shipping rates during the checkout process before finalizing their order.
 
  1. **Shipping Restrictions**:
  • We currently only ship within [list of countries/regions].
  • Certain products may be restricted from international shipping due to customs regulations.
 
  1. **Tracking Orders**:
  • Once your order is shipped, you will receive a tracking number via email.
  • You can track your order using the provided tracking number on our website or through the designated courier’s website.
 
  1. **Delivery Issues**:
  • In the rare event of a lost or damaged package, please contact our customer support team immediately.
  • We will work closely with the shipping carrier to resolve any issues and ensure a satisfactory outcome for you.
 
  1. **Delivery Address**:
  • Please ensure that the shipping address provided during checkout is accurate and complete.
  • We are not responsible for orders shipped to incorrect addresses provided by the customer.
 
  1. **International Shipping**:
  • International orders may be subject to customs duties and taxes imposed by the destination country.
  • Customers are responsible for paying any additional fees levied by customs authorities.
 
  1. **Holiday Shipping**:
  • During holidays, shipping carriers may experience delays beyond our control.
  • We recommend placing orders well in advance to ensure timely delivery during peak seasons.
 
  1. **Contact Information**:
  • If you have any questions or concerns regarding our shipping policy, please don’t hesitate to contact us at [customer support email or phone number].
By placing an order with M.A.D.S Foods Private Limited, you agree to abide by the terms and conditions outlined in our shipping policy. We appreciate your business and strive to provide you with the best possible shipping experience.